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| Clr Rochelle Porteous - Mayor Leichhardt Council 2011/2 and 2014/5 |
Community Budget Meeting in Balmain called by Councillor Rochelle Porteous - Inner West Council
In a wood paneled room under the Gaze of Mayors dating back to the foundation of the Balmain Council in 1860, the community came to hear about the 2019/20 Inner West Council Budget.
Please take a look at the draft 2019/20 budget, fees and charges, the longer term financial outlook and strategic plans and provide feedback via the have your say Website or to your local councillors.
Also on exhibition are the draft Sporting grounds hire and Domestic waste charges.
There is also a proposal to introduce a Compliance and Enforcement Levy for development applications. This is to offset the cost of ensuring that Council officers are available to take effective action against unlawful activities and enforce legal compliance.
More information and Please comment at https://yoursay.innerwest.nsw.gov.au/council-strategic-documents-2019-2029
More information and Please comment at https://yoursay.innerwest.nsw.gov.au/council-strategic-documents-2019-2029
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| Balmain/Leichhardt Mayors |
Rochelle Porteous was Mayor Leichhardt Council 2011/2 and 2014/5 (https://en.wikipedia.org/wiki/List_of_mayors_of_Leichhardt
Also present was Carolyn Allen Mayor 2007 2008.
Clr Rochelle Porteous was Mayor Leichhardt Council 2011/2 and 2014/5 Also present was Carolyn Allen Mayor 2007 2008. https://en.wikipedia.org/wiki/List_of_mayors_of_Leichhardt
Ald. Mrs. Ann R. Cashman Mayor from 1966 to 1968 was listed on the honour board.
And Rat in the Rank Cath Hacking.
More information and Please comment at https://yoursay.innerwest.nsw.gov.au/council-strategic-documents-2019-2029
Key Performance Indicators
On May 14, the Inner West Council voted unanimously to declare a Climate Emergency and adopt KPIs in the CEOs performance agreement and for Council. The KPIs to also apply to measures on Renewable Energy we resolved to undertake in October 2017.
In declaring an emergency we committed
to do more than business-as-usual and reform-as-usual. To address the
emergency we need to take temporary protection and adaptation
measures while prevention and restorative measures are put in place
and achieve their full effect.
“A performance indicator or key performance indicator is a type
of performance measurement. KPIs evaluate the success of an
organization or of a particular activity in which it engages.” -
https://en.wikipedia.org/wiki/Performance_indicatorBelow are extracts from the Council's key strategic documents 2019 to 2029 which Council also resolved to put on exhibition on the 14 May. It is clear our council is yet to establish KPIs in many areas. Two examples of Emissions KPIs
-
Zurick Insurance https://www.zurich.com/en/sustainability/climate-change/environmental-key-performance-indicators
Draft Key Performance Indicators presented in the Draft 2019/20 Budget currently on Exhibition
Key
Performance Indicator
|
Target
by 30 June 2022
|
Operating
Performance Ratio
|
Greater
than or equal to break even average over three years
|
Own
Source Revenue Ratio
|
Greater
than 60% average over three years
|
Building
and Asset Renewal ratio
|
Greater
than 100% average over three years
|
Infrastructure
Backlog Ratio
|
Less
than 2%
|
Asset
Maintenance Ratio
|
Greater
than 100% average over three years
|
Debt
Service Ratio
|
Greater
than 0% and less than or equal to 20% average over three years
|
Real
Operating Expenditure
|
Decrease
in real operating expenditure per capita over time
|
Key
Performance Indicator
|
Target
by 30 June 2022
|
Visits
to Annette Kellerman Aquatic Centre, Marrickville each year
|
Maintain
at 430,000
|
Visits
to Fanny Durack Aquatic Centre, Petersham each year
|
Maintain
at 55,000
|
Visits
to Leichhardt Park Aquatic Centre each year
|
Maintain
at 700,000
|
Visits
to Ashfield Aquatic Centre each year
|
Increase
after opening of new centre in 2021/22 to 475,000
from 315,000 in 2016/17 |
Visits
to Dawn Fraser Pool each year
|
Maintain
at 38,000
|
Visits
to Debbie and Abbey Borgia Recreation Centre, Marrickville each
year
|
Maintain
|
Visits
to Robyn Webster Sports Centre, Tempe each year
|
Maintain
|
Key
Performance Indicator
|
Target
by 30 June 2022
|
Long
Day Care utilisation
|
97%
|
Parent
satisfaction with long day care service
|
95%
satisfied
|
Occasional
Care utilisation
|
85%
|
Key
Performance Indicator
|
Target
by 30 June 2022
|
%
of stallholders participating in Council organised events that are
Inner West residents or businesses
|
Maintain
at 80%
|
%
of performers participating in Council organised events that are
Inner West residents
|
Maintain
at 80%
|
Key
Performance Indicator
|
Target
by 30 June 2022
|
%
of Inner West Council social and cultural policies harmonised
|
95%
|
%
of Council Grants and Fee Scale Policy implemented
|
100%
|
%
of grant recipients meeting acquittal requirements
|
98%
|
Number
of participants in Open Studio Trail
|
Maintain
at 100
|
Number
of exhibitions at Chrissie Cotter Gallery
|
Maintain
at 25 each year
|
Number
of seniors participating in wellbeing activities
|
Trending
upward
|
Maintain
threshold number of Magic Yellow Bus park visitations
|
5
per week
|
Maintain
number of regular annual hirers of Council venues and facilities
|
120
|
Maintain
% of regular hirers focusing on multicultural and culturally
diverse activities
|
25%
|
Key
Performance Indicator
|
Target
by 30 June 2022
|
Completion
timeframes of applications for pre-lodgement advice
|
Maintain
28 day average
|
Increase
% of formal pre-DA applications
|
30%
of total DAs lodged have a formal pre DA application
|
Reduce
average determination timeframes for Development Applications from
85 day average
|
75
days (average)
|
Increase
% of Inner West Building Certification services delivered by
Council to support efficient service delivery from 12%
|
Inner
West Council issues 30% of building certificates for development
in Inner West
|
Increase
% of Swimming Pool Inspections and Swimming Pool Compliance
Certificates Issued
|
20%
of Swimming Pools inspected and Swimming Pool Compliance
Certificates Issued
|
Key
Performance Indicator
|
Target
by 30 June 2022
|
Maintain
number of Bushcare volunteers
|
1,400
volunteers
|
Maintain
number of plants supplied each year from community native plant
nurseries for planting within Inner West
|
21,000
plants
|
%
Council’s operational energy from renewable sources including
onsite solar generation
|
25%
of Council’s operational energy by 2019/20
|
%
Inner West Council investment in fossil fuels
|
Trending
downwards from 26% in 2017/18
|
Key
Performance Indicator
|
Target
by 30 June 2022
|
Number
of visits to Inner West Council libraries each year
|
Maintain
at one million
|
Number
of items borrowed from Inner West Council Libraries each year
|
Maintain
at one million
|
Annual
turnover of library stock
|
5.5
times per item
|
Number
of library members
|
Maintain
at 100,000 library members
|
Number
of library and history sessions delivered each year and
participants
|
Maintain
at 3,000 sessions with 36,000 participants
|
Number
of historical programs delivered each year and participants
|
Maintain
at 30 events with 1,100 participants
|
Number
of library events delivered each year and participants
|
Maintain
at 700 events with 8,000 participants
|
Number
of Wi-Fi log-ins by the public at libraries each year
|
Maintain
at 250,000
|
Number
of e-resources loans/uses each year
|
Increase
from 130,000
|
History
Week and Heritage Festival participants
|
Maintain
at 3,500 participants
|
Number
of public PC computer bookings each year
|
Maintain
at 100,000
|
Number
of items in the Inner West History Collection digitised
|
Up
to 10,000
|
Key
Performance Indicator
|
Target
by 30 June 2022
|
Total
number of affordable housing units transferred to Council or a
Community Housing provider
|
At
least 20
|
Key
Performance Indicator
|
Target
by 30 June 2022
|
Regular
patrols of restricted parking areas
|
75
per week
|
School
safety patrols
|
25
school patrols per week during the school terms (60% of Inner
West schools)
|
Patrols
of parks and reserves for companion animal education and to
identify legislative breaches
|
18
park patrols per week
|
Outstanding
Notice and Orders Certificate
|
100%
issued within three working days
|
Inspections
of shared accommodation and entertainment venues
|
75%
of registered premises inspected each year
|
Inspections
of registered premises and systems (food premises; mobile food
vendors; skin penetration premises; public swimming pools; vapour
recovery at service stations; and regulated systems, e.g. cooling
towers)
|
100%
of registered premises/systems inspected each year
|
Environmental
audits of medium to high risk industries
|
Three
industries audited per year
|
Number
of building complaints
|
Decreasing
|
Key
Performance Indicator
|
Target
by 30 June 2022
|
%
of bulky household items picked up by Inner West Council reused,
recycled or recovered
|
50% recovery rate (reused,
recycled or recovered) from 12
%
in 2016/17 as reported by processing facility
|
Kg
of total waste stream to landfill per resident
|
Trending
down to 150kg per resident per year
from 199kg in 2016/17 |
Kg
of residential waste collected in red-lid bins that could be
recycled (other than organic matter)
|
Reduce
to 183kg per resident per year
from 244kg in 2016/17 |
%
of e-waste and chemical waste recovered, recycled or safely
disposed
|
90%
|
%
of residential waste collected in red-lid bins that is food and
garden organic matter
|
Reduce
to 29% (average of 10kg per week in each red lid bin) from 39% in
2016/17
|
Tonnes
of waste collected from illegal dumping
|
Reduce
by 25% to 2,045 tonnes per year from 2,727 tonnes in 2016/17
|
Key
Performance Indicator
|
Target
by 30 June 2022
|
Council
trees assessed or maintained annually
|
100%
|
Applications
for tree pruning or removal on private land assessed within 20
days
|
90%
|
Trees
planted by Council each year
|
900+
trees
|
Council
website has accessibility information for all parks
|
Information
for all parks available on website
|
Regular
maintenance of Council’s parks, reserves, sporting grounds and
facilities undertaken in accordance with the scheduled cycle
times
|
95%
|
Forums
held per year to engage the Inner West Sports key stakeholders in
the recreation and open space planning processes
|
2+
|
Seasonal
and casual sports field allocations in accordance with the policy
|
100%
|
Community
tree giveaways events held
|
1+
|
Number
of trees provided to the community each year
|
300+
|
Number
of operational vehicles and plant owned and operated by Inner
West Council
|
Decrease
|
Street
sweeping cycles
|
To
be developed in 2019
|
Verge
mowing cycles
|
To
be developed in 2019
|
Key
Performance Indicator
|
Target
by 30 June 2022
|
Customer
contact issue resolved at first point of contact (current = 83%)
|
85%
|
Customer
calls answered in 60 seconds (current = 36%)
|
80%
|
Customer
calls answered in 120 seconds (current = 49%)
|
90%
|
Customer
calls answered in 180 seconds (current = 55%)
|
95%
|
Customer
calls abandoned in queue (current = 16%)
|
Less
than 4%
|
Average
wait time at customer service counter (current = 5 minutes)
|
Less
than three minutes
|
Online
customer transactions (current = 15%)
|
30%
|
Key
Performance Indicator
|
Target
by 30 June 2022
|
Inner
West Council website page views
|
Increase
by 2.5% each year
|
Inner
West Council social media followers (Facebook, Instagram, Twitter)
|
Increase
by 2.5% each year
|
Number
of visits to Your Say Inner West
|
Increase
by 3% each year
|
Number
of projects on Your Say Inner West on which the community has the
opportunity to engage
|
More
than 40 projects each year
|
Key
Performance Indicator
|
Target
by 30 June 2022
|
Overall
level of staff engagement with Inner West Council
|
Increase
or maintain
|
Staff
satisfaction with working for Inner West Council
|
Increase
or maintain
|
Staff
commitment to the success of Inner West Council
|
Increase
or maintain
|
Eligible
staff who have a Performance Plan completed or reviewed in the
financial year
|
95%
|
Number
of workdays lost to industrial action
|
Decrease
|
Staff
with development plans and capability building opportunities in
place
|
95%
|
Number
of workers compensation claims
|
Decrease
|
Key
Performance Indicator
|
Target
by 30 June 2022
|
Reduce
number of Corporate Business Systems Applications
(Current = 3) |
1
Corporate Business System
|
Reduce
number of Council Data Centres
(Current = 5) |
2
Council Data Centres
|
Reduce
number of Council Data Networks
(Current = 4) |
1
Council Data Network
|
Reduce
number of Telecommunication Providers
(Current = 2) |
1
Telecommunication Provider
|
Reduce
number of Print Management Providers
(Current = 5) |
1
Print Management Provider
|
Reduce
number of Desktop Operating Environments
(Current = 3) |
1
Desktop Operating Environment
|
Key Performance
Indicator
|
Target by 30 June 2022
|
Council property portfolio
management produces an increased net return
|
Trending upwards
|
Manage the building assets
portfolio to maintain agreed service levels (capacity,
utilisation, risk, condition, function)
|
Service levels are
improved
|
Manage the Council
property portfolio to best practice
|
Number of leases, licences
and agreements in holdover is decreased
|
Deliver well planned and
coordinated projects
|
100% expenditure of annual
capital budget
|
More information and Please comment at https://yoursay.innerwest.nsw.gov.au/council-strategic-documents-2019-2029
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